Host Info Absolute STAR – Short Term Apartment Rental

Welcome to Absolute STAR and our easy online booking system!

The registration is completely FREE OF CHARGE. If you have any questions that are not answered below, please send us an email.

We are very pleased that you choose to give us the opportunity to let your apartment, house or room, what ever your choice may be!

Our system

Our booking system is easy to understand and gives you several options on how to approve bookings as conveniently as possible for you via email or cell phone.

  1. When Guests do bookings from our website it immediately generates an email and a text message to the host.
  2. The host then replies via WAP if your cell phone supports this or via a link in the email.
  3. The guests in turn get the response by email and text message.
  4. When the host agrees to a booking, a confirmation email will be sent out to both host and guests with all the necessary information about arrival time, number of guests, total amount, email addresses and cell phone numbers.

Our obligations

We aim to provide the best booking service available on the market. We make sure that the webpage, text message/email service and credit card payments run quickly and smoothly at any time. We can also help you with any questions that you may have regarding pricing for your object or how to draft your advert. We also make sure that our webpage will attract you as many clients as possible by constantly working with link exchanges, adverts and sponsored links.

Your obligations

To give the best possible customer service to the guests using our webpage we kindly ask you to make sure that you attend to the following:

  • Make sure that you have your landlords permission to let you property! It's entierly up to the host to make sure that you have the proper permission that are neccessary in the contry where the property is located.
  • Please make sure that you answer bookings swiftly. Any bookings that are not answered within 14 hours are automatically declined.
  • Always keep your contact information, your cell phone number and email up to date since this is the only way for guests and us to communicate with you
  • Include 20% booking fee to your price for your object. The price indicated is per night and person. This will be charged to the guests credit card when the booking is made, the rest is to be paid in cash to the host upon arrival.
  • Describe your apartment accurately and provide the correct information as of what is included and what is not. This will ensure that guests always know what to expect, they are more likely to come back and they will probably recommend your place to others.
  • Bed linens and towels should always be provided for the guests. If they stay longer then 7 days a new set of linens and towels should be provided.
  • The more information you submit when registering your object, the more the guests will know about preferences such as children discount, pets etc.
  • We strongly advice hosts to make contact with the guests as soon as possible to confirm details about directions to the apartment, key hand over etc.

Failure to comply with the above stated rules will lead to deletion from our services.

Cancellation

Hosts are advised to state their rules for cancellation in their information in case the guest needs to cancel. Hosts may never cancel an agreed booking, by signing up with our service you agree to these terms. The booking fee is for fitted in its total if the guests decide to cancel. If any force majeure would occur, please contact guests and Absolute STAR immediately and we will try to relocate the guests.

Limitation of responsibilities

Please note that Absolute STAR only act as intermediary between the guests and the hosts. This means that the host always has full responsibility for the entire rental process and that the renting agreement is between the host and the guest. The host is always responsible that the description of the object is correct. The hosts are fully responsible for paying the adequate tax. By signing up with our service you fully agree to these terms.

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Absolute STAR

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